For years, logistics companies have relied on static route planning like pre-determined paths, fixed schedules, and manual decision-making. But global trade no longer runs on predictability. Congested ports, volatile weather, fuel price fluctuations, and shifting regulations have turned supply chains into living, breathing ecosystems that need constant adjustment. That’s where dynamic route optimization is rewriting…
Globalia Blog
Tag: AI in freight forwarding
AI in Logistics Companies: Enhancing Customer Service in the Digital Age
The logistics industry, characterized by the movement of goods across complex supply chains, has always been about efficiency and customer satisfaction. As technology advances, artificial intelligence (AI) is emerging as a powerful tool to elevate customer service standards within logistics companies. By streamlining operations, predicting challenges, and personalizing customer interactions, AI in logistics companies offers…

